Shipping policy
Thank you for shopping with GasPros. We are committed to processing and delivering your order as quickly as possible.
Order Processing
All orders are processed within 1 to 5 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or U.S. public holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping Time
Once your order has been processed, standard shipping typically takes 5 to 8 business days.
Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated on our website or during promotional offers.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order.
GasPros is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your package has been significantly delayed or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 business days of delivery. Include your order number and clear photos of the damaged package and product so we can assist you promptly.
International Shipping
At this time, shipping availability depends on the destinations offered during checkout. Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.
Contact Us
E-mail: support@gaspros.com
Phone: 6233325869
Address: 608 Eastern Apt. 201, Wichita KS, 67207
Monday to Friday:8am to 5pm